How To Reset 2 Factor Authentication?

At the moment, you must complete below steps to reset 2 factor authentication of your Vinex account:

Step 1: login and complete KYC at https://id.midasprotocol.com

Step 2: send an email to support@vinex.network as below to reset your 2FA.

From: <user's vinex email>

To: support@vinex.network

Subject: Reset Vinex 2FA YYYY-MM-DD

Body:

- Attach the front of your ID card, passport, or driving license (personal details must be shown clearly and legible)

- Attach the rear of your ID

- Attach a photo of yourself holding the front of your ID card and a handwritten note. The note must include the following text:

Vinex Reset 2FA + current date (YYYY-MM-DD)

We'll complete the review process in 7-10 business days.