FAQ - Frequently Asked Questions

Deposit and Withdraw

• How to deposit CRUZ on Vinex?
• How to deposit Merit (MRT) on Vinex?
• How to deposit XDAG on Vinex?
• How to deposit and withdraw Mochimo (MCM) on Vinex?
• How to deposit Bitgrin on Vinex?
• Deposit Forgot or Wrong Tag/Memo/Payment ID

See all 15 articles

Trading

• The lending function of vinex.network.

Account Access

• How to complete KYC (Know Your Customer) on Vinex Network?
• How To Freeze Your Account?
• Troubleshooting: Account Verification

Two-Factor Authentication

• How To Reset 2 Factor Authentication?
• Google Authentication (2FA) Binding Failure
• Google Two-Factor Authentication (2FA) Guideline

Security

• Account Hacked/Unauthorized Login
• Secure Your Vinex Account
• Security Tips